Accessibility Statement | Aish

1. Our commitment

Aish is committed to ensuring digital accessibility for all users, including people with disabilities. We believe everyone should be able to browse our collections, place orders and enjoy a smooth shopping experience, regardless of ability or the technology they use.

2. Conformance standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, motor and cognitive impairments.

3. What we do

We take the following measures to support accessibility across our website:

Keyboard navigation: all interactive elements, including menus, buttons, forms and links, can be accessed and operated using a keyboard alone.
Screen reader compatibility: we use semantic HTML and ARIA attributes so that assistive technologies can interpret our content accurately.
Colour contrast: text and interactive elements meet WCAG 2.1 AA contrast ratio requirements to ensure readability.
Focus indicators: visible focus outlines are provided for all interactive elements to help keyboard users track their position on the page.
Reduced motion support: animations and transitions respect the prefers-reduced-motion setting in your operating system or browser.
Semantic HTML: we structure our pages with meaningful headings, landmarks and labels to support clear navigation.
Alternative text: product images include descriptive alt text to convey their content to screen reader users.

4. Known limitations

While we work to maintain a high level of accessibility, some areas may have limitations:

Product imagery: some product images may not include detailed descriptions of intricate garment embellishments, embroidery patterns or fabric textures. We are working to improve these descriptions over time.
Third-party content: certain features provided by third parties, such as the Stripe checkout process and Google Analytics scripts, are outside our direct control. We choose partners who share our commitment to accessibility, but we cannot guarantee full conformance for their embedded content.

5. Reporting accessibility issues

We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please let us know through:

WhatsApp: +44 7500 547532
Contact form: aishofficial.shop/contact

When reporting an issue, please include the page address (URL), a description of the problem you experienced, and the device and browser you were using. This helps us identify and resolve the issue more quickly.

6. Response time

We aim to respond to accessibility feedback within 5 working days. Where an issue is confirmed, we will work to provide a fix or a reasonable alternative as soon as practicable.

7. Legal framework

This statement has been prepared with reference to the Equality Act 2010, which requires service providers in the United Kingdom to make reasonable adjustments to ensure their services are accessible to disabled people. We are committed to meeting our obligations under this legislation.

8. Review

We review this accessibility statement and our compliance practices regularly to ensure they remain current and accurate.

Last reviewed: June 2026

3. What we do

We take the following measures to support accessibility across our website:

Keyboard navigation: all interactive elements, including menus, buttons, forms and links, can be accessed and operated using a keyboard alone.

Screen reader compatibility: we use semantic HTML and ARIA attributes so that assistive technologies can interpret our content accurately.

Colour contrast: text and interactive elements meet WCAG 2.1 AA contrast ratio requirements to ensure readability.

Focus indicators: visible focus outlines are provided for all interactive elements to help keyboard users track their position on the page.

Reduced motion support: animations and transitions respect the prefers-reduced-motion setting in your operating system or browser.

Semantic HTML: we structure our pages with meaningful headings, landmarks and labels to support clear navigation.

Alternative text: product images include descriptive alt text to convey their content to screen reader users.

4. Known limitations

While we work to maintain a high level of accessibility, some areas may have limitations:

Product imagery: some product images may not include detailed descriptions of intricate garment embellishments, embroidery patterns or fabric textures. We are working to improve these descriptions over time.

Third-party content: certain features provided by third parties, such as the Stripe checkout process and Google Analytics scripts, are outside our direct control. We choose partners who share our commitment to accessibility, but we cannot guarantee full conformance for their embedded content.

5. Reporting accessibility issues

We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please let us know through: